Volunteers have the right to:

• know what the job is before starting
• have the right tools for the job
• be provided with sufficient training to do the job
• have a job decription and agreed working hours
• supervision and instruction
• protection (insurance, safe work conditions)
• be heard and to speak up
• receive information about the organisation
• have their confidential and personal information dealt with in accordance with the principles of the Privacy Act 1988
• be regarded as a team member and receive support from team members.

Volunteers have the responsibility to:

• respect and abide by the policies and procedures of the organisation
• carry out the volunteer position that you have agreed to do
• ask for help and support when needed
• respect confidentiality and privacy
• respect the rights of clients
• be reliable and inform their supervisor if they are unable to attend work 
• be willing to attend training relevant to their volunteer position
• maintain clear and open communication at all times
• give adequate notice before you leave the organisation.