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Switch to Email Notification
Receive your rates notice via email
Switch to paperless billing. Have your rates sent to your email address and get the option to receive free SMS reminders.
Register online and instantly gain access to our new rates notices service that allows you to distribute PDF's of your rate notices to additional email contacts and provides a space for you to archive all future eRates notices for greater accessibility and improved document retrieval.
Furthermore, there's also an area for you to update your contact details should you change your email address or mobile number.
How do I register?
Click on the 'Register for eRates' button below and submit the online registration form. Note, have your Customer Reference Number that appears on your Rates Notice ready for registration.
If you are having difficulties registering to eRates please contact our Rates team on 9952 8222.
Last updated on 24 July 2017