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The Building & Development Advisory Services team (B+DAS) role is:
- to educate, inform and advise the community of Council’s environmental standards, polices and procedures
- to provide specialist information on development proposals
- to provide a professional service to the community in relation to areas such as pre-lodgement
B+DAS, in conjunction with Customer Service, provides front end development and building information, through a range of avenues. If you are building or developing land within the City of Ryde, feel free to come in and see us or contact us by phone or email.
A duty officer, a staff member with either Planning or Building qualifications, is available to for information on zonings, development control plans and general development information. A more complex appraisal of proposed plans or a proposal for redevelopment of land may require attendance at a prelodgement meeting or the resident advisory service.
Simple enquiries are able to be made by phone. However more complex planning or building discussions may require you to come into Council for one of the services listed below.
| Phone enquiries: |
9952 8222 |
| Monday - Friday: |
8.30am - 4.30pm |
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| Duty Counter: |
Civic Centre, 1 Devlin St Ryde |
| Monday - Friday: |
8.30am - 4.30pm |
Resident Advisory Service
The Resident Advisory Service is targeted at applicants who will probably lodge only one or two development applications in their lifetime and therefore do not necessarily understand the terminology or jargon .
It is strictly limited to noncommercial developments of a minor nature (i.e. dwelling houses, alterations and additions, swimming pools, outbuildings etc).
- Meetings by appointment only, first Wednesday of the month
- Times: half hour slots between 1:30pm to 5:00pm
- There is no charge for this service.
- Bookings are essential - contact Customer Service on 9952 8222.
As a result of an assessment of the plans submitted for the Residents Advisory Service, Council often discovers issues that may need further research and may recommend attendance at a prelodgement meeting. Any costs so far incurred will be deducted from the cost of the prelodgement meeting.
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Prelodgement Meetings
This service is aimed at larger, complex residential and commercial developments. A prelodgement meeting provides the prospective applicant with the opportunity to discuss and receive feedback from Council on the technical and merit aspects of a development proposal.
- Meetings by appointment on Thursdays
- Times: 1:30pm, 2:30pm and 3:30pm
- A fee is payable for this service
- To book call Customer Service on 9952 8222
Urban Design Review Panel
This service is for residential apartment buildings of 3 storeys or above in height; major developments within the town centres; new major developments within Macquarie Park and other developments valued over $50 million, where the design of the proposed development is considered by a panel of experts prior to the lodgement of the development application.
- Meetings by appointment on first Wednesday of the month
- Time: 10am
- A fee payable for this service
- To book call Customer Service on 9952 8222
Lodgement Interviews
Council has introduced a lodgement interview to assist in the efficient processing of major or complex development applications.
- Meetings by appointment
- There is no charge for this service
- To book call Customer Service on 9952 8222
Written advice
Either via email or mail B+DAS can offer written advice on planning or building matters, however there is a fee applicable for some correspondence.
- For more information contact Customer Service on 9952 8222
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