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General Enquiries
In Person
Customer Service Centre
Civic Centre
1 Devlin Street, Ryde, NSW 2112
Operating hours: Monday to Friday, 8.30am – 4.30pm
Our friendly Customer Service Officers are extensively trained and multi-skilled to assist you in a wide range of services including:
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Provision of detailed information about Council products, services, and activities
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Lodgement of Planning and Development Applications
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Requests for service or complaints regarding Council’s infrastructure
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Licence and permit applications
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Payments and bookings
All payments can be made at the Customer Service Centre using cash, cheque, EFTPOS, and credit card. Please note that payments by credit card attract a merchant service fee.
We value your feedback. Tell us what you think about the service we provide by completing our Customer Service Survey.
Telephone Enquiries
Customer Service Call Centre
Phone: (02) 9952 8222
Operating hours: Monday to Friday 8.00am – 5.30pm
After Hours Assistance
Phone: (02) 9952 8222
Postal Address
All correspondence should be address to the General Manager
Locked Bag 2069
North Ryde NSW 1670.
Other Contact Details
Email: cityofryde@ryde.nsw.gov.au
Fax: (02) 9952 8070
TTY: (02) 9952 8470
ABN: 81 621 292 610
DX: 8403 Ryde
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Libraries
Ryde Library
1 Devlin Street, Ryde NSW 2112
Phone: (02) 9952 8352
View Map
Visit Webpage
Eastwood Library
Cnr Hillview Road and West Parade, Eastwood 2122
Phone: (02) 9952 8375
View Map
Visit Webpage
Gladesville Library
(Jointly funded by the City of Ryde and Municipality of Hunters Hill)
6 Pittwater Road, Gladesville 2111
Phone: (02) 9817 1960
View Map
Visit Webpage
North Ryde Library
201 Coxs Road, North Ryde NSW 2113
Phone: (02) 9952 8377
View Map
Visit Webpage
West Ryde Library
2 Graf Avenue, West Ryde NSW 2114
Phone: (02) 9952 8376
View Map
Visit Webpage
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Ryde Aquatic Leisure Centre
Ryde Aquatic Leisure Centre
504 Victoria Road Ryde NSW 2112
Enter carpark from Karen Moras Drive Ryde (between Margaret and Weaver Streets)
Phone: (02) 8878 5111
View Map
Visit Webpage
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Sportsgrounds
Wet Weather Advisory Line
Regular updates on sporting field availability
Phone: (02) 9952 8244
Reporting faulty training lights
After hours 5.00pm – 10.00pm
Phone: (02) 9952 8222
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Venues
General Enquiries and Bookings
Phone: (02) 9952 8222
Visit Venues
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