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FEES AND CHARGES

Membership | Fines | Overdue Procedure | Lost or Damaged items | Non Refundable Fees | Complete List of Fees and Charges

Membership is free!

Fees and charges are applied when items borrowed from the library service are returned after the due date, lost, or damaged. The cost applied is gst inclusive.

Black Bullet Point Borrowing
Black Bullet Point FAQ's
Black Bullet Point Facilities
Black Bullet Point Joining
Black Bullet Point Renewing your loans


Fines

Late items and charges
All items not returned or renewed by the due date incur an overdue charge. Your borrowing privileges are suspended as soon as one item becomes overdue. Once the overdue item(s) are returned and/or fines paid, you may borrow again.
An OVERDUE NOTICE will be sent when items are overdue and will incur a $5.00 (including GST) processing fee per notice. An overdue charge of $2.50 will be charged per item per week.

A $5.00 overdue reminder notice handling fee is charged to cover the cost of the overdue notice.
A $2.50 per week per item fee
A $1.00 per item per day overdue charge for "Fast Reads"

Overdue Procedure

  • 1st overdue reminder notice (speedimailer, or email) - $5.00.
  • Overdue account (A4 invoice) sent 56 days after due date.
  • Collection of long overdue items by Council Staff - $45.00

The cost of the items and a processing fee is charged to the borrower's card.

Lost or damaged items

Replacement charge for items lost or damaged beyond suitability for inclusion in the stock.
If the item has accrued overdue loan fees, these will be added to the total cost.
Full item cost plus a non refundable processing fee of $15.00 (incl. gst) will be charged for items lost, damaged beyond repair or unsuitable for future loan.
Refunds, less the $15.00 processing fee and/or fines, are only granted within three months of payment, providing the item is returned in good condition and the receipt is presented.

Non refundable fees (apart from stock processing fee)

Fees for the following are non-refundable:

  • Lost/damaged toy pieces where toy is still suitable for loan - $6.00 (Charge applies only if toy is in a condition suitable for loan - otherwise replacement charge for toy applies)
  • Lost toy bag - $1.50
  • Audio visual case lost / broken / defaced - $2.60
  • Audio visual paper insert lost / damaged / defaced - Purchase price paid (or as assessed in case of donations) plus $15.00 non refundable stock processing fee
  • Lost or damaged video case - $3.80
  • Lost or damaged item wrap - $2.35
  • Replacement audio-visual cassettes - $13.00
  • Replacement audio-visual compact discs - $15.00
  • Lost, stolen or damaged membership card - $2.70
  • Replacement of lost / damaged tags, e.g. RFID barcode - $1.50

- Complete List of Fees and Charges -

Overdue Library Loans Fee / Charge gst Included
Overdue Notice handling fee $5.00 per notice y
Weekly fines $2.50 per item n
"Fast Reads" overdue charge $1.00 per item per day. n
Collection of long overdue items by Council Ranger $45.00 y
Lost of Damaged Library Stock Fee / Charge gst Included
Replacement charge for items lost or damaged beyond suitability for inclusion in stock Purchase price paid,
plus $15.00 non-refundable stock processing fee
n
y
Lost pieces of toy $6.00 per piece n
Lost toy bag $1.50 y
Audio visual case lost / broken / defaced $2.60 y
Audio visual insert lost / damaged / defaced Purchase price paid,
Plus $15.00 non-refundable stock processing fee
y
Lost or damaged video case $3.80 y
Lost or damaged item wrap  $2.35 y
Replacement of parts of audio-visual cassettes $13.00 y
Replacement of parts audio-visual compact discs $15.00 y
Replacement of lost/damaged tags, e.g. RFID barcode  $1.50 y
Replacement of lost, damaged or stolen Library membership card $2.70 n
Book sales (Sale of books withdrawn from library stock - and donations not wanted for inclusion in stock - periodically sold at prices determined by the General Manager) As advertised including gst y
Photocopiers / Printers Fee / Charge gst Included
A4 Black & White $0.20 per copy y
A3 Black & White $0.40 per copy y
A4 Colour $3.00per copy y
A3 Colour $4.00 per copy y
Microfilm / Microfiche printer $0.45 per copy y
Printing from public access word processor 

$0.20 per copy (A4 - B&W)
$3.00 per copy (A4 - Colour)
$0.40 per copy (A3 - B&W)
$4.00 per copy (A3 - Colour)

y
y
y
y
Information Retrieval Fee / Charge gst Included
Specialised research for clients $130.00 per hour (Minimum of 1 hour, followed by 15 minute increments) y

Printouts from specialised databases
 - A4 size sheets (B&W)
 - A4 size sheets (Colour)


$0.20 per page
$3.00 per page
y
Computer disc containing information downloaded from specialised databases / Internet $2.50 per disc y
Local Studies photographs Actual charge as billed plus gst and $5.50 postage and handling y
Inter Library Loans (Charges levied upon Ryde Library Services) Actual charge as billed plus gst y
E-mail Access $2.60 per half hour y
Publications / Promotions / User Education Fee / Charge gst Included
Linen library bags $2.20 each y
Postcards $1.00 each,
$5.00 per pack of 8,
$6.00 per pack of 10
y
y
y
"A Place of Pioneers" by Phillip Greeves $6.50 y
"Then & Now" photographic book $6.00 y
"A Wonderful Pair of Shoes"  $15.00 y
Oral History booklets $6.00 each y
Internet courses
Concession rate - application for pensioner concession card holders
$15.00 each
$10.00
y
y
HSC Seminars $6.00 confirmation cost y
Children's Activities Fee / Charge gst Included
Children's Activities $6.00 each occasion
(Special activities at cost)
y

Last Updated: 1 July 2008

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