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| Food Shops | Footpaths | Hairdressers/Beauty Salons | Motor Vehicles | Public Health | Regulated Systems | Shopping Trolleys | Skin Penetration | Street Parties |
The City of Ryde Environmental Planning Group provides regulatory services to protect local amenity and ensure public safety.
FOOD SHOPS
Food Premises Inspections
Council is responsible for ensuring that food premises within the City comply with the Food Act 1989 and regulations.
To ensure food premises comply with the food laws, Council's Environmental Health Officers (EHOs) carry out periodic
inspections.
These inspections are carried out without notice and the operator of the business is charged for the inspection.
The fees are set out in Council's Management Plan and are reviewed annually.
Complaints
Council's EHOs investigate complaints concerning dirty food premises, poor hygiene practices, alleged food poisoning incidents
and food contamination.
Anyone wishing to make a complaint should contact Council's Customer Service Centre on telephone 9952 8222 between
8.30am and 4.30pm Monday to Friday. All ination about the person making the complaint is kept confidential.
Anonymous complaints are not accepted.
Food Recalls
Council's EHOs receive ination concerning food recalls and take action when required by the NSW Health Department.
The action taken may range from providing advice to retailers and consumers to seizing recalled food from shops.
Anyone requiring ination about food recalls should contact Council's Customer Service Centre on telephone 9952 8222
between 8.30am and 4.30pm Monday to Friday, or the NSW Health Department, 9391 9000.
New Food Premises
Development consent is required under the Environmental Planning and Assessment Act, before constructing or fitting out any
new food premises.
All new food premises are required to comply with the requirements of the Food Safety Standard 3.2.3 "Food Premises and
Equipment" and Australian Standard AS4674-2004 "Design, construction and fit-out of food premises".
Copies of Food Safety Standard 3.2.3 may be viewed or downloaded at www.foodstandards.gov.au
Copies of AS4674 may be purchased from SAI Global Ltd by phoning their Custoner Service Centre on 131 242 or online
at www.saiglobal.com
Anyone lodging a development application for new food premises must include at least two (2) sets of fitout drawings for the food
handling area.
The fitout plans must be properly drawn to a suitable scale and include:
- The floor layout including floor finishes, the location of all fixtures, fittings and appliances;
- Elevations of each wall including the wall finishes and location and method of supporting all fixtures, fittings and appliances;
- A reflected ceiling plan including the construction of any light-fittings, air-conditioning or ventilation outlets and hoods; and
- A schedule of fixtures, fittings and appliances including the construction of all fixtures and fittings (eg. stainless steel preparation bench supported on metal legs).
Under NSW Regulation, all Food Business in NSW are required to notify their details to the NSW Health Department.
Notification can be lodged either through Council ($50 administration fee applies) or
via NSW Health Department (no fees apply).
Temporary Food Stall
Approval is required to set up or operate a temporary food stall or food-vending vehicle. There is an application fee of $35 (charity
organisations are exempt from this fee) and applications should be submitted to Council at least twenty-eight (28) days prior to
events to allow time for processing.
Application s are also available from the Customer Service Centre.
Under NSW Regulation organisers for temporary events involving Food Stalls are required to notify their details to
the NSW Health Department. Notification can be lodged either through Council ($50 administration fee applies) or
via NSW Health Department Food Business Notification Online Service (no fees apply).
The premises/stall/vehicle must be constructed and fitted-out in accordance with the "National Code for the Construction and Fit-
Out of Food Premises".
Copies of the Code are available from the Cashier on the Ground Floor of the Civic Centre (cost $14.00)
or direct from the Australian Institute of Environmental Health, Suite 314, Dunlop Business Centre Birkenhead Point
DRUMMOYNE NSW 2047, PO Box 397 DRUMMOYNE NSW 1470, Tel: 02 9181 3320
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FOOTPATHS
Under the Roads Act it is an offence to obstruct a roadway or footpath, however there are certain circumstances where Council
may issue permits for activities including:
- Placement of waste containers/skips; and
- Street stalls at certain locations.
Council rangers will investigate complaints regarding footpath/roadway obstructions and take action to enforce compliance as
required.
Clothing bins and real estate signs are not permitted to be placed in public areas. They may only be placed on private property
and Council approval is not required.
Complaints regarding clothing bins and real estate signs on public land should be made to the Customer Service Centre.
Under the Roads Act it is an offence to set up and operate a stand or stall on footpaths/nature strips for the sale of goods.
Under certain circumstances Council does permit street stalls. Such examples include stalls for charitable organisations at
specified locations, areas of Eastwood Plaza and community events such as Granny Smith Festival and Australia Day.
Council will consider applications for the temporary placement of waste containers/skips on nature strip/footpath outside private
property. Approval will not be granted for the placement of waste containers/skips on the roadway or public reserve.
Application s should be completed and appropriate fees paid prior to approval. In considering the application, Council carries
out a site inspection.
Applications: Temporary Placement of Waste Container or Skip on the Footpath Application
The fees applicable are as follows:
- 1 - 3 days $70
- 4 - 7 day $95
- More than 7 days $130 per week or part thereof
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HAIRDRESSERS / BEAUTY SALONS
Council carries out routine inspections of all hairdressers' shops and beauty salons.
Council also investigates health-related complaints concerning hairdressers' shops and beauty salons.
Approval is required to set up or alter a hairdresser's shop and beauty salon. Hairdressers' shops and beauty salons must also
be registered with Council.
A development application must be submitted to Council and be approved before fitting-out a new hairdresser's shop or beauty
salon or altering an existing hairdresser's shop or beauty salon. The premises must comply with the Local Government (Orders)
Regulation 1993.
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MOTOR VEHICLES
Abandoned
Council can arrange for the removal of abandoned motor vehicles from public places. For a motor vehicle to be classified as
abandoned the vehicle must not be currently registered. If the vehicle is legally parked with valid registration Council cannot
arrange for its removal until such time as the registration expires or enquiries reveal otherwise.
Please make any reports to the Customer Service Centre (02) 9952 8222.
To report an abandoned vehicle the following details are required:
- Name, address and phone number of person reporting details;
- Location of abandoned vehicle;
- Colour and type of vehicle;
- Registration number (if obtainable); and
- How long the vehicle has been abandoned.
Abandoned motor vehicles are typically removed within 14-21 days after notification.
Unwanted
Council provides a service for the removal of unwanted motor vehicles from private property. A fee of $70 (includes GST) is
charged for this service.
Contact Customer Service Centre (02) 9952 8222, to request this service.
The name, address and phone number of the owner is required when requesting the service.
A Council ranger will subsequently contact the customer to make arrangements for the removal of the vehicle and will also
require proof of ownership such as registration papers or current drivers licence.
Parking Permits
Council has a car parking permit system for the Glen Street car park at Eastwood. Holders of permits may park in this car park
for unlimited periods.
The permit however, does not give the holder access to a reserved parking space and all other conditions
other than the time restrictions still apply. Application s are available from Customer Service Centre.
The following fees apply:
- Annual Permit $600.00 (includes GST)
- Quarterly Permit $200.00 (includes GST)
Load Limits
Council can take action against registered owners of heavy vehicles illegally using local roads where load limits apply. Please
make any reports to Customer Service Centre (02) 9952 8222.
To report such vehicle movements the following details are required:
- Name, address and phone number of customer;
- Location of area being used by the vehicle; and
- Description of vehicle (ie. registration number, type, make, colour, etc).
Infringement Notices
All infringement notices issued by Council are processed by the NSW Police Service. Payments and representations relating to
infringement notices issued by Council rangers must be sent directly to:
Director
Office State Revenue
P.O Box 777, Hunter Region MC, NSW 2310
Web address www.sdro.nsw.gov.au
Council cannot accept payments or representations on behalf of the Office State Revenue
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PUBLIC HEALTH
Council is responsible for enforcing public health legislation, and Council investigates complaints concerning public health risks.
- Accumulated rubbish may provide an attraction or harbourage for vermin and create unsightly conditions.
- Garbage and trade waste must be stored on-site and disposed of in a proper manner.
- Overgrown land may provide a harbourage for vermin and pose a fire risk to neighbouring properties.
- Roof water should be drained to the street gutter or a piped drainage easement where practicable, or alternatively, to an approached absorption trench.
- Sewer leaks and overflows. When the problem occurs from private property, the owner is responsible for repairs, when the problem is on public land, refer the matter to Sydney Water.
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REGULATED SYSTEMS
Air handling and water systems of buildings are regulated under the 'Public Health Act and Regulations'. Such systems include:
- Mechanical ventilation and air conditioning systems;
- Water cooling systems (cooling towers);
- Evaporative cooling systems; and
- Warm water systems.
All regulated system must be installed, operated and maintained in accordance with prescribed requirements. These
requirements are contained in the Public Health Regulation 1991.
Council carries out annual inspections of all registered systems and investigates complaints concerning poorly maintained
systems.
A development application, maybe required before installing a new system, or details submitted for consideration to altering the
following regulated systems:
- Mechanical ventilation and air conditioning systems;
- Water cooling systems (cooling towers);
- Evaporative cooling systems; and
- Warm water systems.
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SHOPPING TROLLEYS
All major shopping centres within the City of Ryde employ contractors to patrol nearby streets and collect shopping trolleys left
outside of those premises by shoppers.
For complaints about shopping trolleys or reporting an abandoned shopping trolley
please contact Trolley Tracker on 1800 641 497 or enter details on their website, www.trolleytracker.com.au.
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SKIN PENETRATION
Council carries out routine inspections of all premises, which carry out prescribed skin penetration procedures.
Prescribed skin penetration procedures include:
- Acupuncture
- Tattooing
- Ear piercing
- Hair removal
- Any other procedure which involves skin penetration.
Council also investigates health-related complaints concerning skin penetration premises. Copies of
the NSW Health Department's 'Skin Penetration Guidelines' are available free from Council.
All skin penetration premises must be registered with Council. New premises require development consent prior to
commencement of any work.
STREET PARTIES
Street Party Application and Conditions (PDF 26KB) 17-Jul-2008
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