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Go to: Customer Service Centre - Business Guidance - Austrade - Australia Government Business

latest updates | techvouchers

Government support of up to $15,000 for small business is now available through the NSW Technology Voucher program (TechVouchers).
For more information and/or to submit an application, visit
To talk with a person about TechVouchers or to submit an expression of interest please call John Shi Nash, Executive Director of the Macquarie Park Innovation District (MPID) Strategy Group, on 0477 132 372.

City of Ryde Customer Service Centre

The new flagship Customer Service Centre opened in September 2016. Located at 1 Pope Street, Ryde (Top Ryde City shopping centre, below Ryde Library), the centre includes Customer Service and the specialised Building and Development Advisory Service

The Centre operates to provide services on a wide range of town planning and business related issues. You can book online a free appointment with a with a Town Planner to discuss any development matters or call 9952 8222 to arrange a meeting with Council's Economic Development Officer.

The Centre's operating hours are from 8.30am - 5.00pm, Monday to Friday. 

Business Guidance

Small Biz Connect is a program that accelerates small businesses to economic sustainability, delivering growth and employment for NSW. It is a practical, government-funded program that links experienced business advisors with small business operators who want a personalised focus, local know-how and mentoring support.

How is the program structured?

  • An appointment with a Business Advisor is arranged for a general discussion around your business, at no cost to you or your business
  • A further appointment of up to two hours with a Business Advisor, using a comprehensive business diagnostic tool to assess your business, at no cost to you or your business
  • A business review appointment of up to two hours with a Business Advisor to review the diagnostic results and develop an action plan, at no cost to you or your business
  • Ongoing assistance will be available, if requested, in support of your action plan over a 6 months period, at a heavily subsidised fee, which may be tax deductible1

This depends on individual circumstances. Please seek professional assistance in this matter.

Bookings: To book an appointment contact Sydney Business on Ph (02) 9415 2630 or email

Small Biz Connect is delivered by independent not-for-profit organisation Sydney Business, funded and supported by the NSW Department of Trade & Investment, Regional Infrastructure and Services.  


The Australian Trade Commission (Austrade) is the Australian Government’s trade and investment development agency. Through a network of offices in over 50 countries, Austrade assists Australian companies to grow their international business, attracts productive foreign direct investment into Australia and promotes Australia’s education sector internationally.

Austrade's role is to advance Australia's international trade, investment and education interests by providing information, advice and services.

Australian Government Business

Visit the Federal Government's Business website for simple access to information and services for business. Here you will find helpful information on planning, starting, running, selling, transferring or closing a business as well as business support and assistance like grants, advisers and events.

For more information go to


Last updated on 14 September 2018