Do you need support during this difficult time? Or do you wish to offer your help to others? The following community organisations are providing community-based services to help people in need.
Those looking to volunteer can also register with Emergency Support Volunteering so that your contact details can be passed on to organisations that urgently require assistance. If you're more keen to offer support to your neighbours but don't know how to make that offer known, here are some simple ways that can help you connect with your neighbours.
| Organisation |
Contact Number |
Support Provided |
| COVID Connect |
1800 733 276 |
COVID Connect is a free service from Australian Red Cross to provide a friendly chat and a listening ear to help maintain or improve social connection to anyone who needs it during the COVID-19 pandemic.
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Sydney Community Services
|
9427 6425 |
Home nursing, personal care, community advisory service, flexible respite, carers support, social housing, delivered meals, shopping services, gardening, linen service and home modifications.
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North Ryde Community Aid
|
9888 3380 |
Transport, shopping, unaccompanied shopping, linen service, gardening, food relief, library service.
(Also accepting non perishable food items and toiletry supplies.)
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Christian Community Aid
|
9858 3222 |
Food services, carer support, counselling, linen service, medical transport, shopping services, emergency relief.
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Meal on Wheels
|
8219 4200 |
Delivered meals.
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Disability Information Helpline
|
1800 643 787
If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.
|
Information and referrals for people with disability who need help because of COVID-19, help for families, carers, support workers and services.
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Stryder – Community Transport
|
9816 5000 |
Transport to appointments and access to shopping facilities.
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| Home Medicines Service – Information for Consumers |
Contact your pharmacy to find out more. |
The Home Medicines Service is available for people in home isolation and for vulnerable patient groups who wish to limit their potential exposure to novel coronavirus (COVID-19) in the community.
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These organisations may also be able to assist:
| Organisation |
Support Provided |
| Link Housing |
Government housing assistance. |
| Food Bank |
Referral service for food relief. |
| Community Migrant Resource Centre |
In language community support and referral service. |
| Relationships Australia |
Counselling and other support services for: domestic violence, family conflict, mental health, children and teens, family relationships, forced adoption, LGBTIQ+, post separation, multicultural services, Aboriginal and Torres Strait Islanders, seniors, couples and work life. |
| Catholic Care |
Housing support, domestic violence support, family, children and youth services. |
| CASS Group |
Aged support, domestic support, disability support services. |
| The Northern Centre |
Housing, family support, legal support.
|
| Chinese Christian Community Service Centre |
Community support and aged support for newly arrived migrants and refugees. |
| The Northern Centre |
Housing, family support, legal support. |
| Armenian Community Welfare Centre |
Armenian community support, aged day care services, dementia and respite care. |
| NSW - Link2Home |
Link2home is the state wide homelessness information and referral telephone service. |
| 1800 RESPECT |
People experiencing, or at risk of experiencing, sexual assault, domestic or family violence, their friends and family, workers and professionals supporting someone experiencing, or at risk of experiencing sexual assault, domestic or family violence. |
| Tzu Chi Australia |
Family support (food parcels, finance) and child education expansion support. |
| Dementia Australia |
Dementia Australia (formerly Alzheimer's Australia) is a unified, national peak body for people of all ages living with all forms of dementia, their families and carers. It is the leading organisation providing a voice for people impacted by dementia.
The National Dementia Helpline can be accessed via phone on 1800 100 500, webchat or email at helpline@dementia.org.au.
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Support Your Neighbours
While we're all taking extra precautions for community health and safety, there may be members within our community who need support. There are ways to help your neighbours such as picking up shopping, posting mail, sending them a greeting and so on. Let your neighbours know that you are offering them help by using a #ViralKindness card or send them a greeting with a Calling cards.
Download templates(PDF, 205KB) that you can print, cut out and distribute by slipping them under the door or into their letter box. Remember to wash your hands first!