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Celebrating one of our trainees

Published on 02 December 2019

With International Day of People with Disability (IDPwD) taking place on Tuesday 3 December, we sat down to chat with City of Ryde staff member Eddie Tsang. Eddie came to Council through one of our business administration traineeships for someone living with disability. The traineeships provide on-the-ground experience, offering exposure to different departments and roles within Council to equip TAFE students with the knowledge and experience to progress their career.

IDPwD aims to increase public awareness, understanding and acceptance of people with disability and celebrate their achievements and contributions. 

How did you hear about City of Ryde’s business administration traineeship program and what made you want to apply?

I went on Council's website to lodge feedback about an issue on my street. While I was on the website, I stumbled on the Careers page and saw an advertisement for the Business Administration Traineeship Program there. I have always wanted to work for government and I was also looking for an opportunity close to home, so I decided to apply.

What do you like about working for City of Ryde?

The main reason I like working for Council is that it's all about focusing on the customer. I have experience in customer service and I take I take a customer-centric approach when dealing with internal and external customers.

What kind of work have you been undertaking as part of the program?

I began in the IT department, which was a good fit for my background, experience and education, as I also have a Bachelor's degree in Computing. It took me no time settling into the great team, and I found everyone always willing to teach and share their ideas with me.

I then went to the Waste team, which was a very different experience. I learnt that while something might look and sound simple, it can be much more complex than it seems.

Thirdly, I have spent time in the Finance team. As I also have a Master's degree in Accounting, it was great to gain on-the-job experience, including rotating between different sections within the team.

I have also spent time in the Community Services Department, where I work with My Aged Care clients through Council's Home Modification and Maintenance Service, which helps elderly people who live on their own to make their life easier and safer.

What’s been the best moment so far of your experience?

Every person I have met so far at Council is so friendly, which makes me feel happy and willing to go to work every day. I really enjoy working in the IT department, because I get to meet different levels of people in the organisation. Also, I get to be one of the first people to meet new employees when I set up their network access, which is a bonus!

Interested in learning more about what it means to work for City of Ryde? Check out our Careers page for job vacancies and information on Council's values, benefits, a job application guide, how to apply for work experience and more.

Council's traineeships also include a placement for a student from an Aboriginal or Torres Strait Islander background. You can find out more about our Equal Employment Opportunity and Diversity strategies and programs on our Why Work for Council? page.


Last updated on 3 December 2019