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Coronavirus (COVID-19) - Updates

Published on 18 March 2020

This page has been established to provide relevant information regarding the coronavirus (COVID-19)  for the City of Ryde community. It will be regularly updated as relevant information comes to hand. Visit our Events Status Update page and Service Updates page for the latest information on event cancellations and postponements and changes to our services.

For more information on the coronavirus, including updates, alerts and resources, please visit the coronavirus page on the NSW Health website or the COVID-19 health alert page on the Federal Department of Health website.

Learn what action Council is taking in response to COVID-19.

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2 April 2020

The Department of Planning, Industry and Environment has announced a range of new planning rules in response to the coronavirus (COVID-19) outbreak. These include an extension to construction hours and a relaxation of planning rules for food trucks and ‘dark kitchens’. Read more

30 March 2020

All City of Ryde playgrounds, outdoor gyms and the Meadowbank Skate Park will close until further notice, following a direction from the Federal Government. Read Council's statement.

26 March 2020 

The City of Ryde has announced a range of cash stimulus and financial assistance measures to assist members of the community cope with the significant challenges posed by the coronavirus (COVID-19) outbreak. 

Meanwhile, the City of Ryde has also implemented temporary changes to its parking enforcement guidelines during the coronavirus (COVID-19) outbreak.

25 March 2020 

The City of Ryde Customer Service Centre and all five branches of the Ryde Library Service will close today until further notice to ensure the health and safety of the community. 

While the Customer Service Centre at 1A Pope Street, Ryde, will close to the public at 5pm today, the City of Ryde call centre remains open. Members of the public can contact Council by calling 9952 8222 during business hours. They can also email cityofryde@ryde.nsw.gov.au or report issues online. Read Council's statement.

23 March 2020

The City of Ryde has introduced a range of changes to its services to ensure the health and safety of the community and limit the spread of the coronavirus (COVID-19). Visit the Service Updates page regularly for the most up-to-date information. 

20 March 2020 

NSW Health have issued a public health warning for anyone who attended the Sydney Church of Christ service held at Ryde Civic Hall, 1 Devlin Street on Sunday 8 March 2020 as four people who attended the service have been diagnosed with coronavirus (COVID-19). Read Council's statement.

18 March 2020

Following a Federal Government announcement today that non-essential gatherings in indoor buildings are to be limited to 100 people or fewer, the Ryde Aquatic Leisure Centre (RALC) has made the following changes:

  • All learn to swim lessons are suspended until further notice
  • The spa, steam room and sauna are closed 
  • The waves and slide will not operate until further notice
  • Normal operating hours will be maintained for lap swimming only.

The changes will come into effect from Thursday 19 March 2020. 

The City of Ryde has also put in place a number of proactive measures at the RALC in the interest of staff and community safety. It will continue to monitor the situation closely and seek advice from state and federal authorities. 

For more information visit the RALC page.  

18 March 2020 

From Monday 23 March 2020, Council's dedicated advisory service for planning and development matters will be available via phone only. Customers are encouraged to call our Customer Service Centre on 9952 8222 to speak to a dedicated Town Planner who is available from 9am – 1pm Monday to Friday to assist with your enquiry.

In addition to this, Council Development Engineers are available for phone enquiries every Wednesday between 9am and 1pm, and our Building Certification and Compliance Officers are available to discuss building certification and compliance matters every Thursday between 9am and 1pm. For more information, visit our Building and Development Advisory Service page.

17 March 2020

In the interest of public health, Ryde Library Service has taken the difficult decision to suspend or cancel all regular programs, activities and events effective from 10 am Tuesday 17 March until further notice. At this stage all City of Ryde libraries remain open and Council will continue to monitor and follow advice of state and federal authorities.

Council asks customers that are feeling unwell or have recently returned from overseas to please take care of themselves and self-isolate. Ryde Library Service is offering extra renewals for most items. To renew please visit our Renewing Items page or contact library staff.

Ryde Library Service's Online Library also allows library members to access the eBooks and eAudiobooks.

16 March 2020

  • There have been two additional deaths of elderly people, taking the national toll to five. The victims were a 77-year-old woman who collapsed on a domestic flight from the Sunshine Coast to Sydney, and a 90-year-old resident of resident of Dorothy Henderson Lodge at Macquarie Park
  • Some supermarkets have announced exclusive shopping hours in the early mornings for elderly people and those with disabilities
  • Penalties are now in place in NSW for those not abiding by the self-isolation rule for returned travellers. The Police is the enforcement body and any suspected breaches should be referred to the NSW Police.

15 March 2020

Prime Minister Scott Morrison held a press conference today following the meeting of the national Cabinet and announced a series of new measures:

  • Everyone arriving into Australia will be required to self-isolate for 14 days, effective from midnight tonight. This does not apply to domestic flights
  • Cruise ships arriving from foreign ports are banned from entering Australia for 30 days
  • If self-isolation rules are not followed this will be contrary to state and territory laws from Monday, with states and territories to determine penalties for people breaking self-isolation requirements
  • All states are moving to a Public Health Emergency Status.

14 March 2020

The Department of Health has advised that non-essential meetings or conferences of critical workforces, such as health care professionals and emergency services, should be limited. This advice does not include workplaces, schools, universities, shops, supermarkets, public transport and airports.

To protect vulnerable Australians, the Government has also advised reducing visitors to all residential aged care facilities and remote Aboriginal and Torres Strait Islander communities.

Click here for the most recent Department of Health updates.

13 March 2020

Following a meeting of the Council of Australian Governments (COAG) in Sydney on 13 March, and advice of Chief Medical Officer, Brendan Murphy, Prime Minister Scott Morrison advised against any non-essential organised gatherings of 500 or more people from Monday 16 March 2020. In light of this, City of Ryde will cancel several upcoming major events. This is a precautionary measure for community safety. Find out more.

The Government also advised Australians to reconsider their need to travel, regardless of the destination or their age or health. For more information, visit the Smart Traveller website.

12 March 2020

Council announced that it is taking steps to support its community and ensure that essential Council services can continue to be delivered during any coronavirus (COVID-19) outbreak. This includes:

  • Casual staff members who are required to self-isolate will have their casual shifts honoured for up to two weeks
  • Lifting curfews for delivery trucks for two weeks in the wake of shortages of critical supplies at local supermarkets. This will ensure enough supplies can be delivered to restock supermarket shelves
  • Providing information and regular updates about COVID-19 to the community via Council’s website and social media channels
  • Placing advertisements in multiple languages in local newspapers and Chinese and Korean media outlets
  • Improving hygiene protocols at all Council events, including citizenship ceremonies, pending further advice from Federal and State governments.

Further information is available here.  

9 March 2020

St Patrick’s Marist College in Dundas has been closed for lessons today after two students in Year 10 tested positive to COVID-19.

The news comes after Epping Boys High School in Eastwood resumed operations today. The school closed on Friday after a Year 11 student tested positive to COVID-19. 

Students and staff at Epping Boys High School identified as close contacts have been asked to self-isolate for 14 days and not return to school until this time has elapsed.

NSW Health announced on the weekend that an 82-year-old resident at Dorothy Henderson Lodge Aged Care Facility in Macquarie Park who contracted COVID-19 sadly passed away. The City of Ryde expresses its condolences to the resident's family.  

Meanwhile, a female health worker at Ryde Hospital aged in her 30s also tested positive to COVID-19 over the weekend. 

Click here for the most recent NSW Health statement.

Based on the advice of NSW Health and the Federal Department of Health’s Australian Health Protection Principal Committee, the City of Ryde will proceed with its scheduled public events. Council will continue to monitor the situation closely and be guided by state and federal government advice. 

In addition, in the wake of shortages of critical supplies at local supermarkets, Council has lifted delivery curfews for supermarket trucks to ensure enough supplies can be delivered to restock shelves. 

7 March 2020

NSW Health has confirmed two more staff members - a 24-year-old female and a 21-year-old male - at the Dorothy Henderson Lodge Aged Care Facility in Macquarie Park have tested positive for COVID-19.

Four residents and three staff members at the facility have now been confirmed as cases to date. 

A 94-year-old female resident sadly passed away earlier this week and subsequently tested positive to COVID-19. The family of the elderly woman have all tested negative.

A 16-year-old student from Epping Boys High School in Eastwood who contracted COVID-19 has been admitted to Westmead Children’s Hospital and is in a stable condition. 

NSW Health public health specialists are working with the School Leadership team and Department of Education to identify the student’s movements to assess the situation. 

Close contacts are being contacted by NSW Health and will be in quarantine for 14 days. Other students are being asked to monitor for respiratory symptoms or fever.

The student’s mother, who works at Ryde Hospital, has undergone testing but is currently well. Several other family members have also undergone testing with results expected later today. 

Click here for the most recent NSW Health statement. 

In addition, the NSW Department of Education now has a dedicated web page providing information on what schools are affected by COVID-19 and the current advice for parents and school staff.  

6 March 2020

Epping Boys High School in Eastwood will be closed on Friday 6 March following confirmation a Year 11 student at the school has tested positive for COVID-19. 

Students and staff from the school are advised to stay at home and self isolate over the weekend. 

In a statement from NSW Health, the one day closure will enable the school community and health officials to work through a contact and containment strategy. 

All Council facilities are currently open and there are no other known closures in the City of Ryde at this stage.

In addition, NSW Health is working with the Dorothy Henderson Lodge aged-care facility and Banksia Cottage childcare centre in Macquarie Park as well staff and patients from Ryde Hospital to ensure anyone exposed to confirmed cases of coronavirus (COVID-19) is closely monitored, and has access to expert advice and care.

Three residents and one nurse at Dorothy Henderson Lodge have tested positive for COVID-19, and are currently in hospital receiving treatment. 

As a precaution, staff and children at Banksia Cottage are being assessed after it was established that they visited elderly residents at Dorothy Henderson Lodge. Approximately 17 children and four staff have been offered assessment.

At Ryde Hospital, 61 staff have been placed in self isolation and 56 patients have been identified as close or casual contacts of a confirmed COVID-19 case. 

Click here for the most recent statement from NSW Health. 

5 March 2020

A 96-year-old resident from the Dorothy Henderson Lodge at Macquarie Park died in hospital after testing positive for coronavirus.

The City of Ryde expresses its condolences to the resident's family. 

A female nurse employed at Dorothy Henderson Lodge as well as a female resident aged in her 70s who resides at the nursing home have also tested positive and are undergoing treatment. 

NSW Health is now establishing which other staff and patients may need to self-isolate and undergo testing for coronavirus should they be unwell.

In addition, NSW Health has stressed that a Macquarie University lecturer who tested positive for coronavirus did not attend the university campus at Macquarie Park after his return from Iran.  

Click here for the complete statement from NSW Health. 

4 March 2020

NSW Health announced on 3 March 2020 that a doctor from Ryde Hospital has recently tested positive for coronavirus (COVID-19).

As a precaution, NSW Health has contacted people and staff who it considers have been in close contact with the doctor. These people have been asked to self-quarantine and will receive daily wellness checks, according to NSW Health.

All those considered to be at risk have been contacted by NSW Health. 

Click here for the complete statement from NSW Health. 

Last updated on 2 April 2020