Communications and Engagement Strategy

The Communications and Engagement Strategy has been prepared as a framework to support Council’s Strategic Plan and as part of Council’s commitment to encourage open, transparent and active relationships between Council and the Community.

The strategy is underpinned by strong community feedback which provided Council with a clear understanding of our community demographics as well as insights into our community’s desired relationship with Council. 

The objectives of developing this strategy were to:

  • Understand community satisfaction and expectations of Council in the areas of communication and community engagement
  • Analyse Council’s current process in Engagement and Communications in order to ensure Council is effectively reaching the community
  • Identify new initiatives that will assist with providing a service offering that supports Council in it’s commitment to communicate and engage in a way that encourages an open, transparent relationship between community and Council

View the Document

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