Call SES on 132 500 or or call 000 for life-threatening emergencies.
Our website has had a makeover! Got a suggestion/feedback or can't find something? Email us at cityofryde@ryde.nsw.gov.au.
Community, Councillors and Staff Code of Conduct - Policy(PDF, 198KB) Code of Conduct - Standards of Conduct(PDF, 517KB) Code of Conduct - Complaints Procedure(PDF, 371KB) Code of Conduct - Interaction between Councillors and Staff - Guideline(PDF, 319KB) Gifts and Benefits Policy for Councillors and Staff - Policy(PDF, 630KB) Interface and Day to Day Oversight of the General Manager by the Mayor including Mayor's Roles and Responsibilities(PDF, 314KB) Expenses and Facilities for the Mayor and other Councillor - Policy(PDF, 767KB)
Council Meetings Code of Meeting Practice(PDF, 615KB)
Community Services Access and Equity - Policy(PDF, 382KB) Community Buildings Licensing - Policy(PDF, 455KB) Community Gardens - Policy(PDF, 196KB)
Community Engagement Community Engagement - Policy(PDF, 1MB) Engagement Engagement - Framework(PDF, 1011KB) (Note: Currently under review as part of an update to Community Engagement)
Customer Service Customer Service - Charter(PDF, 331KB) Customer Feedback - Policy(PDF, 163KB) Customer Feedback - Procedure(PDF, 235KB) Managing Unreasonable Complainant Conduct - Policy(PDF, 205KB) Managing Unreasonable Complainant Conduct - Procedure(PDF, 909KB)
Financial Cash Investment Policy(PDF, 537KB) Non Rates Debt Recovery Policy(PDF, 194KB) Rates Debt Recovery Policy(PDF, 196KB)
Parking & Enforcement Enforcement of Parking - Policy(PDF, 244KB) Parking Permit - Policy(PDF, 210KB) Enforcement Policy(PDF, 96KB) Enforcement Policy and Guideline - Boarding Houses(PDF, 365KB) Enforcement Policy - Building Works Compliance(PDF, 99KB) Enforcement Policy - Environmental Incidents from Building and Construction Sites(PDF, 107KB) Enforcement Policy - Public Health Investigations(PDF, 101KB)
Fraud and Corruption Prevention - Policy(PDF, 245KB) Fraud and Corruption Prevention - Strategy(PDF, 340KB)
Media and Social Media Media - Policy(PDF, 169KB) Social Media - Policy(PDF, 164KB) Social Media - Procedure(PDF, 171KB)
Parks, Sportsgrounds and Open Space Memorial Plaques and Donations of Park Furniture and Trees - Policy(PDF, 273KB) Naming of Parks and Park Facilities - Policy(PDF, 236KB) Open Space Lighting - Policy(PDF, 3MB) Sports Ground Allocation - Policy(PDF, 151KB) Pesticide Use Notification - Plan(PDF, 396KB) City of Ryde Development Control Plan 2014 Part: 9.5 Tree Preservation(PDF, 1MB)
Public Interest Disclosures - Internal Reporting Policy(PDF, 201KB) Public Interest Disclosures - Internal Reporting Procedure(PDF, 3MB)
Related Party Disclosures - Policy(PDF, 215KB) Related Party Disclosures - Guidelines(PDF, 402KB)
Sponsorship - Policy(PDF, 159KB) Sponsorship - Procedures(PDF, 174KB)
Procurement of Services Procurement - Business Ethics for Contractors and Consultants - Statement(PDF, 299KB) Procurement - Sustainable Procurement - Policy(PDF, 128KB) (under review)
Vehicles Car Share Fixed Spaces - Policy(PDF, 219KB) Car Share Fixed Spaces - Guidelines(PDF, 325KB) Electric Vehicle Charging Infrastructure on Public Land - Policy(PDF, 162KB) Electric Vehicle Charging Infrastructure on Public Land - Guidelines(PDF, 201KB)