Change of mailing address for Rates Notices

I am...

The owner

If you are the owner of a residential property within the City of Ryde, follow the instructions to to update the postal (mailing) address where your rates notice is sent.

Already receive your rates notice by email?

If you are registered for eNotices and need to update the email address used for electronic delivery, this is managed separately.

Update your eNotices email address

To change the mailing address for your rates notice, you can submit your request with the online form or the PDF form.

What you’ll need

You will need your Rates Customer Reference Number, which is located on the top right-hand corner of your rates instalment notice.

Rates installment notice with red outline and red arrow showing where the Customer Reference Number is located

Submit your request

Complete the online change of mailing address form

Alternatively, you can:

Important information

  • Requests must be submitted at least 10 business days before the posting date of your next rates notice.
    If this timeframe is not met, the change may not take effect until after that notice has been issued.
  • Only one rates notice per property will be issued, either by mail or by email, not both.

Need help?

If you have questions about your rates notice or changing your mailing address, please contact Council’s Customer Service on 9952 8222.

The company office holder where a property is owned by a business

Follow the link below to request a change of address for the service of a rates notice if you are a Company Office Holder where a property is owned by a business within the City of Ryde. Council requires you to attach a copy of a Company Extract issued by Australian Securities & Investment Commission that lists your name as a Company Office Holder, please have that ready to upload to your application..

Request a change of address on behalf of the company

The real estate agent acting on behalf of the owner

If you are a managing real estate agent, you can request rates notices be sent care of your agency by clicking on the following link. 

A separate entry must be made for each property.

Request to change of address on behalf of your client

Request to remove agency details and return rate notices to property owner

The person with power of attorney (or other)

If you are not the owner or real estate agent (e.g. power of attorney, solicitor, company director or some other agent for the owner), you can request rates notices be sent care of you by clicking on the link below. A separate entry must be made for each property and adequate evidence or instructions from the owner must be provided.

Request a change of address on behalf of the owner