Photocopying and Printing

City of Ryde Libraries offer a variety of ways to print and in each method, the general process is the same:

SEND your job to printer.

PAY for your printing by adding funds to your library card.

RELEASE your print job from the printer.

Our printing and scanning service accommodates many devices, operating systems and mobile apps, however these instructions can’t account for every device/app used to access documents, so it’s important to have a good knowledge of your mobile or laptop.

If printing from your email, make sure you know your email login credentials.

Printing and photocopying costs can be found here.

PRINTING FROM A LIBRARY COMPUTER

If you can access the document you want to print from email, cloud storage, a website or your USB, you can log into one of our library computers to print it.

  1. Log into the computer using your library card number and password.
  2. Access your document. Make sure to have your email login information if accessing your email. If using your USB, insert it into the computer’s USB port.
  3. Open your document.
  4. Go to the print options on your document. Adjust your printing preferences, choosing whether you want to print in colour or black and white, how many copies and whether you want to print double-sided (duplex). Double-sided printing is selected by default.
  5. Press Print.
  6. Before you release your print job, you will need to add funds to your library card, using the pay station near the printer.
  7. To release your print job, scan your library card’s barcode using the barcode scanner at the printer. Your library card is also available in digital format using the Ryde Library app.
  8. Press the Print Release tab on the printer touchscreen and press Print All or select the specific document you want to print and press the Print button.  
  9. To logout from the printer, press the physical ACCESS button to the right of the touchscreen. On the touchscreen, press Yes to Would you like to logout?

PRINTING FROM A PHONE’S PHOTO GALLERY

Monitor App.pngThe Monitor app can be used to print your photos and documents from your phone.

  1. Open the Android Play Store or iOS App Store and search for ‘monitor business machines’. Download.
  2. Printing QR After opening the app, press Scan Code. Scan the QR code on the right or on the poster in the library.
  3. Sign in with your library card and password.
  4. Press Add a Document and find the document you would like to print.
  5. Adjust the print settings of the document and press Confirm.
  6. Don’t forget to add funds to your library card using the pay station near
    the printer.
  7. On the Monitor app, select the document and press Print at the bottom of the screen.
  8. Scan the QR code on the library printer.
  9. On the Print Confirmation page, confirm the details of the print job and then press Print.

NOTE: As the app remembers the last used library printer, make sure you are physically at the printer on the Print Confirmation page before pressing Print.

PRINTING A GMAIL ATTACHMENT FROM AN IPHONE

Here are steps for using the Monitor app to print a Gmail attachment on an iOS Apple phone. These steps may vary slightly depending on the email, photo and PDF app used on your phone:

  1. If you haven’t downloaded the Monitor app, follow the above 1-3 steps first.
  2. On your iPhone, open your Gmail app.
  3. Open the email message.
  4. Tap the attachment to open it.
  5. Tap the attachment again.
  6. In the top right, tap Share Share Icon and select the Monitor app.
  7. The document will open in the Monitor app. Adjust the print attributes and press Confirm.
  8. Don’t forget to add funds to your library card using the pay station near
    the printer.
  9. On the Monitor app, select the document and press Print at the bottom of the screen.
  10. Scan the QR code on the library printer.
  11. On the Print Confirmation page, confirm the details of the print job and then press Print.

NOTE: As the app remembers the last used library printer, make sure you are physically at the printer on the Print Confirmation page before pressing Print.

PRINTING A GMAIL ATTACHMENT FROM AN ANDROID PHONE

Here are steps for using the Monitor app to print a Gmail attachment on an Android phone. These steps may vary slightly depending on the email, photo and PDF app used on your phone:

  1. If you haven’t downloaded the Monitor app, follow the above 1-3 steps under PRINTING FROM A PHONE’S PHOTO GALLERY first.  
  2. On your Android phone, open your Gmail app.
  3. Open the email with the attachment you want to print.
  4. Tap the attachment to open it.
  5. If you’re opening a JPEG, press Share. If you’re opening a PDF using Adobe Acrobat, press the Share symbol and Send a copy. If you’re opening a PDF using Google Drive, press the three-dot menu and Send file... If you’re opening a PDF using Microsoft 365, press the Share symbol.
  6. From the app menu, select Monitor.
  7. The document will open in the Monitor app. Adjust the print attributes and press Confirm.
  8. Don’t forget to add funds to your library card using the pay station near the printer.
  9. On the Monitor app, select the attachment and press Print at the bottom of the screen.
  10. On the Print Confirmation page, confirm the details of the print job and then press Print.

NOTE: As the app remembers the last used library printer, make sure you are physically at the printer on the Print Confirmation page before pressing Print.

USING WEBPRINT TO PRINT FROM A LAPTOP

If you want to print something from your laptop, you can upload a document to a City of Ryde Libraries printer using Web Print. This method can also be used by accessing the Web Print website on your phone’s browser if you don’t want to download the Monitor printing app.

  1. Log into the Web Print portal using your library card number and password.
  2. Press Select files… to browse to the document you would like to print and press Open.
  3. After the file has uploaded, you’ll see its status as Waiting for release. If you click on the file name, you’ll be able to adjust the print settings by clicking File Print Settings.
  4. Don’t forget to add funds to your library card using the pay station near the printer.
  5. To release your print job, scan your library card’s barcode using the barcode scanner at the printer. Your library card is also available in digital format using the Ryde Library app.
  6. Press the Print Release tab on the printer touchscreen and press Print All or select the specific document you want to print and press the Print button.
  7. To logout from the printer, press the physical ACCESS button to the right of the touchscreen. On the touchscreen, press Yes to Would you like to logout?

PHOTOCOPYING

  1. Make sure you have enough funds on your library card. Add money to your account using the pay station near the printer.
  2. If you have a one-sided document, open the photocopier’s lid and place the document image-side down. If you have multiple separated pages, place them in the document feeder on top of the photocopier.
  3. Scan your library card’s barcode using the barcode scanner at the printer. Your library card is also available in digital format using the Ryde Library app.
  4. Press the green Use Copier button on the printer’s touchscreen.
  5. Press Copy.
  6. Adjust the photocopying preferences.
  7. Press the Start button.
  8. Your document will print. Don’t forget to collect your original copy.
  9. To logout from the printer, press the physical ACCESS button to the right of the touchscreen. On the touchscreen, press Yes to Would you like to logout?

PRINTING FROM A USB

Whilst you can plug your USB into a library computer to print, you can also plug your USB directly into the printer to print. This will only work for PDF and JPEG documents:

  1. Make sure you have enough funds on your library card. Add money to your account using the pay station near the printer.
  2. Scan your library card’s barcode using the barcode scanner at the printer. Your library card is also available in digital format using the Ryde Library app.
  3. Press the green Use Copier button on the printer touchscreen.
  4. Plug in your USB on the USB port on the left of the touchscreen.
  5. You should be able to see your USB’s files and folders on the printer’s touchscreen. If not, press the right arrow to scroll through the printer touchscreen menu and press e-BRIDGE Plus for USB Storage.
  6. Select the document you want to print.
  7. Adjust your printing preferences.
  8. Press Start.
  9. Your document will print.

SCANNING TO A USB

We have several computers that have desktop scanners attached to them. However, you can also scan directly to your USB using the printer for free:

  1. If you have a one-sided document, open the photocopier’s lid and place the document image-side down. If you have multiple separated pages, place them in the document feeder on top of the photocopier.
  2. Scan your library card’s barcode using the barcode scanner at the printer. Your library card is also available in digital format using the Ryde Library app.
  3. Press the green Use Copier button on the printer touchscreen.
  4. Plug in your USB on the USB port on the left of the touchscreen.
  5. You should be able to see your USB’s files and folders on the printer’s touchscreen. If not, press the right arrow to scroll through the menu and press e-BRIDGE Plus for USB Storage.
  6. Choose the folder you want the document scanned to.
  7. Press Scan on the printer touchscreen.
  8. Name your document and choose the scanning preferences.
  9. Press Start.  

SCANNING TO EMAIL

You can use the library printer to scan a document to your email:

  1. If you have a one-sided document, open the photocopier’s lid and place the document image-side down. If you have multiple separated pages, place them in the document feeder on top of the photocopier.
  2. Scan your library card’s barcode using the barcode scanner at the printer. Your library card is also available in digital format using the Ryde Library app.
  3. Press the green Use Copier button on the printer touchscreen.
  4. Press Scan to Email.
  5. Press Address Book.
  6. Press To+ at the bottom left of the printer touchscreen.
  7. Type the email address you want to send the scan to. It’s best practice to send it to your own email first, so you can verify that the scan worked. Press OK.
  8. Adjust scanning preferences.
  9. Press Start.
  10. Name your document.
  11. Press OK.
  12. If you sent the document to yourself, check your email to make sure the scan worked.
  13. To logout from the printer, press the physical ACCESS button to the right of the touchscreen. On the touchscreen, press Yes to Would you like to logout?