How to Use Your Bin

Photo of two commercial bins
  To ensure your bins are collected your bins must:
  • Not weigh more than the allowable limit for the bin. That means the bins must weigh:
    • Less than 60 kg for a 240 L bin
    • Less than 100 kg for a 660 L bin
    • Less than 300 kg for an 1100 L bin 
  • Not be overfilled. The lid must completely shut.
  • Not be contaminated (see table below). Read more on Illegal Dumping and how you can help.
  • Be placed out the night before your collection day.
  • Be spaced at least 30 cm apart, with the wheels facing your property, and not be obstructed by cars, trees, or power poles.

Your bin may be at capacity even though it doesn't look full. Your bin should be fairly easy to move to the kerb for collection.
Otherwise – it’s too heavy!

Keep Your Business Area Clean

Ensuring the neighbourhood around your business is neat and tidy encourages customers and improves the aesthetics of your area.

You can help by:

  • removing your bins from the kerb as soon as possible after collection.
  • placing all your rubbish into the bins provided. Any bags of rubbish or other items placed next to the bins will not be collected and may be reported as illegal dumping. 

    Did you know that illegal dumping, leaving rubbish beside your bins, cleaning your bins into storm water drains, and placing commercial waste into a bin that’s not yours, can result in on-the-spot fines up to $2000 for individuals and $4000 for corporations? If you need more information on how to get rid of rubbish, please contact Customer Service on 9952 8222. Further information on commercial waste can be found here.

    Preventing Contamination in Your Bin

    Council recycles over 9300 tonnes of waste, and separates over 7000 tonnes from the garden organic bins each year. We can only do this if your bins are used correctly. If contamination is found in the bin it may not be collected. If the contaminated material is emptied into the truck, the entire load could be rejected from processing and it could all end up in landfill. To help Council increase recycling rates, and to prevent your bins being rejected for collection, please follow the table below when disposing of unwanted items.

    Waste Type

    Accepted MaterialsIllustration of a tick.png

    Illustration of a cross  Unacceptable Materials / Contamination 
    (including, but not limited to)

    General waste

    Food scraps, plastic bags and wrapping, packets and wrappers, nappies, polystyrene, styrofoam, small household items, paper towels and tissues

    Recyclables, chemicals, paints, bulky items, garden organics, building materials, car batteries, batteries, TVs and computers, large household items, light bulbs

    Commingled recycling

    Cardboard and paper, glass jars and bottles, plastic bottles and containers, steel and aluminium cans

    Plastic bags and plastic packaging, packets and wrappers, polystyrene, clothes and shoes, food scraps, electronic items, household items, wood, batteries, paper towels and tissues

    Paper and cardboard

    Paper and cardboard only

    Paper towels and tissues

    Garden Organics

    Branches (not over 8cm in diameter), pruning’s and weeds bark and leaves, grass clippings, flowers

    Plastic bags, food scraps, garden pots, soil, hoses, building materials, animal waste, tree trunks (over 8cm diameter) 

    All Bins

    Hazardous waste, dangerous goods, liquid waste