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Pay in person

Customer Service

Payment can be made at Council by cash, cheque, money order, EFTPOS or Credit Card.1,2 Council's Customer Service Centre is located on the Ground Level at 1 Pope Street, Ryde.   

1MasterCard, AMEX or VISA only. 2All payments made by Credit Card may attract a Merchant Service Fee surcharge. The amount of surcharge is calculated as a percentage of the total amount paid.  


Australia Post

Please present your full Rate Notice intact to any post office. 


Payment through any bank

You do not need to hold an account with the bank. Complete the bank deposit slip at the bottom of the Rate Notice and take the full notice into any Bank, Credit Union or Building Society. If paying at any institution other than Westpac a transfer fee may be applicable.


City of Ryde Libraries

Payment of rates can now be made at any City of Ryde Library. Pay by cheque, money order, MasterCard or Visa (merchant fees apply). No cash will be accepted. View our library locations here.




Last updated on 1 July 2019