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COVID-19 Financial Hardship Support Resolution

Consultation closed on 26 August 2021

In order to provide support to those experiencing financial hardship as a result of the current COVID-19 pandemic, Council is proposing to implement the following measures:

  • A one-off $400 rate rebate for eligible ratepayers who receive the following:
    a) Commonwealth COVID-19 Disaster Payment
    b) Small and Medium Business Support Payment
    c)  Federal/State Grants program for Micro Businesses This rates rebate is available for eligible ratepayers (closing 31 December 2021) funded either by Council’s Domestic Waste Management Reserve or general revenue or other applicable reserves dependent on the rate payers circumstances. This will be applied to the November 2021 or February 2022 rates instalment (depending on the time of the application).
  • An additional one-off $50 Domestic Waste rates supplement for eligible pensioners funded by Council’s Domestic Waste Management Reserve and will be applied to the November 2021 rates instalment. This will be automatically applied and communicated to recipients on their November 2021 of February 2022 rates instalment (dependant on the time of the pensioner application received). Rebates will apply to those applications received on or before 31 December 2021.

These measures have been considered in addition to the support packages being offered by the Federal and NSW Governments.

Following the completion of the exhibition period, applications will be open and made available on Council’s website.

Latest Updates

More Information

Published on 6 September 2021

For more information on the COVID-19 Financial Hardship Support including the application form for a one-off $400 rate rebate for eligible ratepayers, click on the button below to visit Council's webpage.

COVID-19 Rates Rebate and Financial Hardship Applications

Have Your Say has now closed

Published on 27 August 2021

Have Your Say on the COVID-19 Financial Hardship Support Resolution has now closed.

Have Your Say is now open

Published on 29 July 2021

Have Your Say on the COVID-19 Financial Hardship Support Resolution is open until Thursday 26 August 2021.

Have Your Say

You can Have Your Say on the COVID-19 Financial Hardship Support Resolution in a number of ways including completing the submission form below, via e-mail or post. 

Written submissions must be clearly marked as 'COVID-19 Financial Hardship Support Resolution' and will be received up until Thursday 26 August 2021.

Online Submission

Online submissions have now closed.

Related Information

Contact Us

If you require more information about the COVID-19 Financial Hardship Support Resolution please call Customer Service on 9952 8222 or email cityofryde@ryde.nsw.gov.au.

If you require translating assistance, you may call the Translating and Interpreting Service on 131 450 and ask for an interpreter to contact Council for you.

Last updated on 2 September 2021