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Development Advisory Service

To ensure the health and safety of our community and limit the spread of the coronavirus (COVID-19), there have been changes to our service. Find out more.

A specialist support service for planning and development matters.

Council’s Development Advisory Service (DAS) in conjunction with Customer Service and the City Planning and Environment Directorate provides front end planning and development information for residents and building professionals. The type of business the team is able to assist with includes:    

  • Planning and development enquiries
  • Lodgement of Development Application (DA), Application for Modifications of Consent
  • Review of Development Application submitted via the NSW Planning Portal prior to lodgement
  • Development Engineer Enquiries
  • Payment of development fees
  • Viewing of notification and exhibition material
  • Formal pre-lodgement review services
  • Ubran Design Review

Changes to our Service

In the interest of public health, City of Ryde has taken the difficult decision to suspend face to face appointments for our Development Advisory Service to ensure the health and safety of our community and limit the spread of the coronavirus  (COVID-19). 

The following changes are in place.

Advisory Service

Our dedicated advisory service for planning and development matters will be available via phone only.  Customers are encouraged to call our Customer Service Centre on 9952 8222 to speak to a dedicated Town Planner you will receive a response within 2 business days. Remote meetings are available with Planning Advisory staff by appointment only. 

Council Development Engineers

Council Development Engineers are available by contacting the Customer Service centre on 9952 8222. You will receive a response within 2 business days.

Building Certification and Compliance Officers

Our Building Certification and Compliance Officers are available to discuss building certification and compliance matters via the phone by contacting the Customer Service centre on 9952 8222. You will receive a response within 2 business days.

Development Assessment and Building Certification

The lodgement of all applications for both Development Assessment and Building Certification can be done via the NSW Planning Portal. 

Pre-lodgement and Urban Design Review Panel meetings

Our Pre-lodgement and Urban Design Review Panel meetings will also continue and be available via teleconference or MS Team only. Please contact our Development Advisory Service team so as to arrange a booking and discuss meeting arrangements.

Council continues to closely monitor and follow the advice of state and federal authorities and will keep our community updated with further changes. For the most up to date information about changes to our services, visit our Service Updates page.

Last updated on 23 November 2021