Book Lockers

Library members can now request library items to be collected 24 hours a day, seven days a week from our Book Lockers located at the rear of Gladesville Library and the front of West Ryde Library.

How to use the Book Locker

To use this service, you must have both your mobile number and email address recorded in your membership contact details. Borrowers can ask staff to check that their details are up to date.

You can also update your contact information by following these steps:

1. Go to the library catalogue.
2. Log in with your library card number and password
3. Click on the personal details section under My account
4. Fill out your contact information
5. Pres Update after entering your password at the bottom of the page

To place a reservation with the Book Locker, follow the following steps:

1. Reserve an item via the online Library Catalogue and choose 'Book Locker - Gladesville' or ‘Book Locker – West Ryde’ as the pick-up location. You will receive a text message when the items are ready to be collected. If you would like to receive an email as well as a text message, this must be included on your membership record in our library system
2. Click on the link in the text message or the email and a QR code and PIN will be displayed
3. Scan the QR code or enter the PIN at the Book Locker to open the door and retrieve your library items
4. Close the Book Locker door.

If you require an accessible compartment, choose 'Book Locker – Gladesville – Accessible' or 'Book Locker – West Ryde – Accessible' as the pick-up location. Accessible compartments are below 1.4 metres in height from ground level.

Items will be held in the Book Locker for three days and can be collected at any time that suits you. 

After three days, the items will be removed from the Book Locker and placed on the reserve shelves in Gladesville Library or West Ryde Library for a further three days and can only be retrieved during library hours.