Free and Independent Energy Advice Service

Aerial view over Parramatta River foreshore looking to the city

City of Ryde is working with ZapCat, an external provider, to help local residents and businesses save on bills, make their homes/business more comfortable and reduce emissions. Through this free program, the Ryde community can access expert, independent advice on switching to electric appliances — such as solar panels, batteries, hot water heat pumps, EV chargers, induction cooktops and more. You can also get practical tips on reducing energy bills through insulation, draught proofing and other energy efficiency upgrades.

ZapCat provides instant online estimates for costs, savings and available rebates. Their expert advisors offer free virtual consultations to answer your questions, review quotes and help you make confident, informed choices. They can also connect you with vetted local installers. Please note that while Council has subscribed to ZapCat’s advisory service, it does not directly vet or endorse installers.

Get Free Advice Now

If you have used ZapCat's services, City of Ryde would like to hear about your experience.
Complete the City of Ryde ZapCat Feedback Form.

 

 

City of Ryde Council:

  • is promoting the ZapCat program for the benefit of the community but is not in partnership with ZapCat, nor is it directly affiliated with any installers or service providers involved in the program;
  • does not vet, endorse, or recommend any specific installers or products. The vetting of installers is conducted solely by ZapCat, and Council is not involved in this process;
  • is not a party to any agreement or contract between residents, businesses, ZapCat, or any installers. Any engagement or contractual arrangement is strictly between the customer, ZapCat, and the installer;
  • does not provide, and is not responsible for, any advice, recommendations, or information given by ZapCat or any third-party installers. Any advice or guidance received through the program is independent of Council;
  • does not warrant, guarantee, or accept responsibility for the quality, safety, performance, or outcomes of any products, services, or installations provided by ZapCat or any installers. Council is not liable for any loss, damage, or dissatisfaction arising from participation in the program or from any installation or service provided by third parties; and/or
  • does not collect, store, use, or disclose any personal information provided by participants in connection with this program. All personal information is managed solely by ZapCat and/or third-party installers according to their own privacy policies. Council is not responsible for the privacy, security, or management (including legal compliance) of personal information provided to ZapCat and/or third-party installers. If you have questions about your personal information, contact ZapCat or the relevant third-party installer directly.
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