Be informed

Know what emergencies can happen in the City of Ryde area

Shocks are sudden events that disrupt a city. City of Ryde and the rest of Greater Sydney are facing shocks including natural hazards and critical infrastructure failure such as power outages. A hazard is anything that could cause harm or problems for people or the environment. Natural hazards include:

  • Heatwaves
  • Bushfires
  • Flooding
  • Storms
  • Coastal hazards

To find out more information about each of these natural hazards and other shocks visit the Resilient Ryde website - https://www.ryde.nsw.gov.au/resilientryde

Other resources include the Get Ready Storms from the NSW State Emergency Service and Get Ready Bushfires from the NSW Rural Fire Service.

Know where you can find information and stay up to date about emergencies

Find Council provides free educational materials to our community to help prepare for emergencies, including:

It is important to know where to stay up to date with emergencies and hazards.

Here is a list of agencies that can provide important updates and information:

  • ABC Radio - provides regular updates during emergencies like floods, bushfires and cyclones. ABC Radio Sydney local frequency is 702 AM.
  • Ausgrid - can provide information on power outage and hazards and can be contacted on 13 13 88 or 13 13 65 for general enquiries (www.ausgrid.com.au)
  • Bureau of Meteorology website (www.bom.gov.au) or app for weather warnings

Know who can help you during an emergency

Call 000 if emergency assistance is required for fire, injury/illness or threat to safety.

The State Emergency Service (SES) help the community prepare for, respond to and recover from severe storms, floods and tsunamis.

You can contact the SES on 132 500 if emergency assistance is required during a storm, flood or tsunami.

More information about each organisation can be found on their websites:

Communication and language services:

  • The National Relay Service (NRS) can help you if you are deaf, find it hard to hear or speak to people on the phone.
  • TTY 106 for police, ambulance and fire 133 677 (TTY users)
  • 1300 555 727 (voice relay for speak and listen users)
  • Check website for more information https://www.accesshub.gov.au/
  • Translating and Interpreting Services (TIS) can help if you need help with translating on the phone. Call 131 450 or visit their website: tisnational.gov.au
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