Do you have a question about RecycleSmart? Read RecycleSmart’s FAQ.

For all questions about the service including troubleshooting, please contact RecycleSmart at

City of Ryde has partnered with RecycleSmart for a 12 month trial of collecting and recycling hard-to-recycle items.

RecycleSmart will collect from your doorstep selected items that can be recycled but can't go in your recycling bin.

They collect:

  • Soft plastics
  • Small e-waste items (excluding items eligible for a Television and Computer Collection Service)
  • Textile - wearable and non-wearable
  • Batteries
  • Blister packs
  • Polystyrene
  • Coffee capsules
  • Cookware
  • Toys

Check the full list here.

How does it work?

  1. Gather your recyclable items from the above list into two shopping bags
  2. Book your service on RecycleSmart app or the website and specify where you will leave your items.
  3. Leave your bags on the collection day before 8am at the specified location for the driver.

As a City of Ryde resident, you are eligible for a free recurring collection - simply choose "Council Partner Plan" on the Pickups page. Your Power Pickups will be scheduled depending on availability.

RecycleSmart will collect 2 bags per pickup. Please wait until you have two full bags to organise a collection. This helps us ensure the service is efficient and as sustainable as possible.

Please note that this program is a 12-month trial service (due to end on 13 December 2024) and is only available to City of Ryde residents. To allow everyone the opportunity to try the service, bookings are limited to a maximum of two bags per collection.

You can directly communicate with RecycleSmart for any questions and service issues here.
If you have any enquiries for Council on RecycleSmart, please call us on 9952 8222.
The most frequently asked questions and answers can be found here.

How to download the App

Click on the relevant link below or in your Apple App store/Google Play search 'RecycleSmart'.

 Apple store logoGoogle play logo


Other City of Ryde waste services

We encourage you to consider the below free Council Services as alternatives:

TV and Computer Collection Service (for your TV, computer, and accessories) - E-waste items that can be collected via the Television and Computer Collection Service will not be collected by RecycleSmart.

Problem Waste Drop-off Stations (problem waste such as batteries, light globes and mobile phones)

Community Recycling Centre (problem waste such as paint, oil and E-waste)

Clothing bins (clothing, accessories and bedding)

Medical Waste (sharps, syringes and dialysis tubing)

Check our A to Z Waste and Recycling guide to find options for your items.